Refund and Cancellation Policy

Last updated: 1 October 2026

This policy explains how to cancel a Coupon Sahl AI membership and how refunds work. Payments for Coupon Sahl AI are processed by Stripe or Paddle. Where Stripe is used, PROAWI LLC is the merchant and handles refunds through Stripe. Where Paddle is used, Paddle is the Merchant of Record and handles payment processing, billing, and refunds in accordance with its applicable buyer terms and refund policy.

Cancelling your membership

You can cancel your membership at any time from your Profile page using “Manage membership,” which opens the secure billing portal of the provider that processed your payment (Stripe or Paddle).

After cancellation, your membership will remain active until the end of the billing period already paid for. Your subscription will not renew, and you will not be charged for another billing period.

Refunds

Transactions are generally non-refundable unless otherwise required by applicable law.

You may request a discretionary refund within 14 days of the transaction date. Submitting a refund request within this 14-day period does not guarantee that a refund will be approved. Refund requests are reviewed on a case-by-case basis; for Paddle purchases, Paddle’s applicable refund policy also applies.

Where applicable consumer protection laws provide additional or non-waivable cancellation, withdrawal, or refund rights, those rights continue to apply.

Refund requests can be submitted through the support or subscription-management options provided with your purchase (Stripe or Paddle). You may also contact us at billing@proawi.com for assistance with a billing or refund request.

If a refund is approved, it will be returned to the original payment method by the provider that processed the payment — through Stripe for Stripe purchases, or by Paddle in accordance with Paddle’s refund procedures.

Contact

For billing, cancellation, or refund questions:

billing@proawi.com

Coupon Sahl AI is a product operated by PROAWI LLC.